FAQ
Frequently Asked Questions
Before contacting support, please check these FAQ's as they may save you time.
Part 1 General Questions
Part 2 Rates, Payments and Billing
Part 3 Technical Questions
General
None, everybody can use this service.
We just need a normal Email account to send invoices and notifications.
Pease contact us via email or phone and we will help you get setup.
EUR, UK £, USD.
Our rates are not expensive for great qiuality calls but we are also intending to launch some promotions soon.
Access the Support Panel and order a DID.
YES - You'll get a invoice each time you are making a payment
YES - Only for Netherlands based business customers.
Pease contact us via email, contact form or phone and will answer your question.
Rates, Payments, and Billing
Calls are billed per second (1/1) excepting Gambia, Mexico and United States of America.
It's a permanent offer but due to market fluctuation the rates might change
We require a minimum purchase of 20 EUR
PayPal, Bank Transfer,..
Please logon to control panel to see all available payment methods
Depending on the payment methods selected...
For example, using wired bank transfer will take 2-3 days to get voip credit to your account.
With PayPal, like all online processing methods, your credit will be immediately available to your account.
Yes we can but not for Netherlands based services.
By Email.
Technical Questions
"+" or "00" + Country Prefix + Number
To call in United States: +1234234234 or 00123123234
Yes you can.
For SIP:
Domain: sip.ezisip.eu
Username: your EziTalk username
Password: your EziTalk password
For SIP TLS:
Domain: sip-tls.ezisip.eu
Username: your EziTalk username
Password: your EziTalk password
Please e-mail us at support@ezitalk.eu or call customer service at +31 10 892 0332.